Terms and Conditions of Sale

Studio Froment is a simplified sole proprietorship (SASU), registered with the Paris Trade and Companies Register under number 102756038, with its registered office at 47 rue Vivienne, 75002 Paris, France.

These General Terms and Conditions of Sale (referred to as "GTC") govern all sales made on the website www.irisdefroment.com (hereinafter "the Site"), published by:

Studio Froment
SASU with a capital of 1000 euros
RCS Paris: 102756038
SIRET: 10275603800018
Intracommunity VAT number: FR89102756038
Email: hello@irisdefroment.com
Registered office: 47 rue Vivienne, 75002 Paris, France
Site host: Shopify, 151 O'Connor Street, Ottawa, Ontario K2P 2L8, Canada

Article 1 – Purpose

These GTC define the terms of sale between Studio Froment and any non-commercial individual wishing to make a purchase on the Site.

Article 2 – Products

Products are described with the greatest possible accuracy. However, slight variations (colors, material rendering) may exist between the photographs and the final product, particularly due to screen definition. In case of unavailability of a product after ordering (stock error), the customer will be informed by email and immediately reimbursed.

Article 3 – Price

Prices are indicated in euros (€) all taxes included (TTC). Delivery costs are indicated before order validation. Studio Froment reserves the right to modify its prices at any time, but the product will be invoiced based on the rate in force at the time of the order.

Article 4 – Payment

Payment is due in full at the time of order. Transactions are secure and encrypted. We accept major credit cards (Visa, Mastercard, American Express). Studio Froment does not store any banking data.

Article 5 – Delivery

Products are shipped to the address indicated by the customer, exclusively in mainland France.

For items in stock, orders are shipped within 2 to 4 working days. For items offered for pre-order, shipping occurs from the date indicated on each product page (see Article 5 bis).

Once the package is handed over to the Colissimo carrier, delivery takes place within an indicative period of 2 to 4 working days, and at the latest within 30 days from the order, in accordance with Article L. 216-1 of the Consumer Code. Studio Froment remains responsible for the proper delivery of the package until its actual receipt by the customer. In case of delay attributable to the carrier, the customer may request the termination of the sale if delivery does not occur within a reasonable time after formal notice.

Article 5 bis – Pre-order

Some products are offered for pre-order. In this case, payment is collected in full at the time of order, and shipping occurs from the date indicated on the relevant product page.

This date is an estimate of the shipping date, not the delivery date. In case of a change in this period, the customer will be informed by email as soon as possible and may, if desired, cancel their order and receive a full refund.

The right of withdrawal provided for in Article 6 applies to pre-orders under the same conditions, the 14-day period running from the actual receipt of the product.

Article 6 – Right of withdrawal and returns

In accordance with articles L. 221-18 and following of the Consumer Code, you have a period of 14 days from the receipt of the product to exercise your right of withdrawal, without having to justify reasons or pay penalties.

To exercise this right, contact us at hello@irisdefroment.com using the withdrawal form attached hereto, or by any other unambiguous statement.

In accordance with Article L. 221-21 of the Consumer Code, you then have 14 days from your decision to withdraw to return the product to us.

Return costs: The costs of returning the product are the responsibility of the customer. In accordance with Article L. 221-24 of the Consumer Code, Studio Froment will refund the price of the product as well as the initial delivery costs (based on the standard delivery rate), with the exception of the return costs.

Conditions: The item must be returned in its original condition, unworn, unwashed, with its tag.

Size exchange: As a commercial gesture, Studio Froment covers the costs of the first size exchange. The customer sends their request to hello@irisdefroment.com specifying the desired size. The exchange is made subject to the availability of the size concerned and the return of the item in its original condition, unworn, unwashed and with its tag. In case of unavailability, the customer may claim a refund under the conditions provided for in this article. This option is distinct from the right of withdrawal and does not replace it.

Refund: The refund is made within a maximum of 14 days from the receipt of your withdrawal request. However, Studio Froment reserves the right to defer this refund until receipt of the returned package or until you have provided proof of shipment, in accordance with Article L. 221-24 of the Consumer Code. The refund is made via the same payment method used during the order.

Article 7 – Legal guarantees

All products benefit from the following legal guarantees:

Legal guarantee of conformity (articles L. 217-4 et seq. of the Consumer Code): you have 2 years from the delivery of the product to act. During this period, you can choose between repair or replacement of the product, subject to the cost conditions provided for in Article L. 217-9. You are exempt from providing proof of the existence of the lack of conformity during the 24 months following the delivery of the product.

Guarantee against hidden defects (articles 1641 et seq. of the Civil Code): you can decide to implement this guarantee within 2 years from the discovery of the defect. You can then choose between the cancellation of the sale or a reduction in the selling price, in accordance with Article 1644 of the Civil Code.

To assert these guarantees, contact us at hello@irisdefroment.com describing the defect found. Return costs will be covered by Studio Froment within the framework of legal guarantees.

Article 8 – Liability and personal data

Studio Froment undertakes not to disclose your contact details to third parties. In accordance with the General Data Protection Regulation (GDPR), your personal data is collected only within the framework of processing your orders and managing customer relations, and kept for a period of 3 years from your last purchase. The processing of your data is detailed in our Privacy Policy. You have a right to access, rectify, erase and port your data, as well as the right to object to their processing. To exercise these rights, contact: hello@irisdefroment.com. In case of a complaint, you can contact the CNIL (www.cnil.fr).

Article 9 – Mediation and disputes

In the event of a dispute, an amicable solution will be preferred. Failing agreement, the customer may freely contact the consumer mediator with whom Studio Froment is affiliated: CM2C – 14 rue Saint Jean, 75017 Paris – www.cm2c.net. The applicable law is French law.

Article 10 – Intellectual property

All elements of the Site (texts, images, logo, visual identity, photographs, design) are the exclusive property of Studio Froment.
Any reproduction is strictly prohibited without prior authorization.